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USE CASE FOR MUNICIPALITIES

ENHANCE YOUR COMMUNITY GOLF OPERATIONS

Leverage centralized feedback collection, consistent quality management, and data-driven decision-making to elevate player satisfaction at every municipal golf course. Municipal Golf 2024 equips you with the necessary tools to streamline operations and deliver outstanding recreational experiences across all locations.

TRUSTED BY TOP MUNICIPAL COURSES NATIONWIDE

INTEGRATED INSIGHTS FOR OPTIMAL MANAGEMENT

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Centralized Feedback Collection

Compile feedback from all municipal courses in one centralized hub for a comprehensive operational overview.

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Quality Across Courses

Maintain and monitor high standards across all locations to ensure a uniformly excellent player experience.

 

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Data-Driven Decision Making

Employ analytics to make strategic, informed choices that enhance course management and player satisfaction.

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Enhanced Player Satisfaction

Optimize the golfing experience to increase player loyalty and community engagement.

FEEDBACK DRIVEN STRATEGY

WHY IMPLEMENT CUSTOMER EXPERIENCE MANAGEMENT IN MUNICIPAL GOLF COURSES?

Integrated Insights: Collect and analyze feedback from all your courses in one location to gain a holistic understanding of your operations.

Integrated Insights: Collect and analyze feedback from all your courses in one location to gain a holistic understanding of your operations.

Benchmark Performance: Compare your courses’ performance against regional and national standards to identify best practices and areas needing attention.

Benchmark Performance: Compare your courses’ performance against regional and national standards to identify best practices and areas needing attention.

Prioritize Investments: Direct resources effectively based on detailed insights to maximize impact on player satisfaction and operational success.

Prioritize Investments: Direct resources effectively based on detailed insights to maximize impact on player satisfaction and operational success.
Product Benefits

What you'll get from
Member surveys

Immediate notifications

Receive pop-up messages in real-time about feedback. 

Immediate notifications

Member management

Adjust actions by the various member groups needs.
Member management

Business
outline

See business performance through member ratings.

Business outline

Data-driven decisions

Use data to allocate resources across club areas.
Data-driven decisions

Custom
questions

Add tailored questions specifically for your members.

Custom questions

Industry benchmarks

Compare scores with industry competitors to set targets. 
Industry benchmarks
Over 3000 clubs trust Players 1st

Words from clients

70%

Response rates

Clubs utilizing surveys from Players 1st effectively gather feedback from the majority of their customers.

10k+

Responses per day

More than 10,000 survey responses are gathered through Players 1st Surveys on a daily basis across the world.

10M+

Surveys conducted

Through more than 2,500 golf clubs and the leading golf governing bodies, over 10 million surveys have been sent out. 

The Players 1st platform has greatly enhanced our ability to engage our golfers and gain critical intelligence. These insights bring a comprehensive perspective into our golfer’s experiences and allows our operators to react in real time.
Mitch Harrell, Executive Vice President at Troon Golf
Mitch Harrell

Executive Vice President, Troon Golf

Understanding our guests’ experience at our properties is of utmost concern to us. We have used other survey tools over the years and the Players 1st solution provides a level of useful information that we had previously not seen. The surveys were straightforward to implement, and the reporting capabilities provide actionable data that benefits our courses.
Mark Luthman, President at Touchstone Golf
Mark Luthman

President, Touchstone Golf

Expand your feedback bundle

Tailored survey products

Guest Survey Free
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Template

Guest Survey Free

Our non-binding survey with essentials for gathering valuable feedback and getting insights into guest experiences. 

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Artificial Intelligence
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Feature

Artificial Intelligence

Our AI feedback tool made specifically for helping golf businesses to analyze and structure comments from surveys.

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Business Intelligence
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Product

Business Intelligence

Our industry-leading solution for handling and analyzing member, rounds, and financial data for golf businesses.

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Get a tour

EXPERIENCE THE FULL POTENTIAL OF YOUR MUNICIPAL GOLF COURSES

Schedule a consultation with one of our Municipal Golf Course Survey experts to discover all the benefits your courses can achieve with Municipal Golf 2024.

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