Create memorable tournament experiences
Collect
insights
Ask over 100 questions through the template and drop in new ones as you please.
Track
Development
Ensure progress has been achieved on your repeated events or tournaments.
Prioritize
resources
Figure out where actions will enhance the overall participant satisfaction most effectively.
Leverage benchmarks
Compare performance scores against other golf businesses regionally and nationally.
Turn tournaments into triumphs
Events are not just happening on the course. With our Tournament Survey and dashboard, you'll know what participants feel about their experience, from the sign-up process to the final goodbye.
Gather insights from multiple-choice questions, open comments, and ratings on 1-10 scales for a broad overview.
Upload participant lists manually, or utilize our Golf Genius integration to automatically schedule survey send-outs.
Store all your tournament feedback in Players 1st and filter it by demographics or other parameters to get a clear recap.
Survey participants for free!
What you'll get from
Member surveys
Immediate notifications
Receive pop-up messages in real-time about feedback.
Member management
Business
outline
See business performance through member ratings.
Data-driven decisions
Custom
questions
Add tailored questions specifically for your members.
Industry benchmarks
All-in-one insights into tournaments
Are participants becoming happier?
The Development Graph feature shows the direction your tournaments are moving in terms of satisfaction and how your scores compare to national benchmarks. This reveals whether your efforts to create better tournament experiences have paid off in the eyes of players.
Which events are top-performing?
The Benchmark feature includes a list and bar chart, revealing how various ratings and overall satisfaction scores compare to your other events and national competitors. This puts your ratings into perspective, indicating which events or specific aspects are beyond expectations or hit rock bottom in terms of tournament satisfaction.
What do participants say about events?
The Comments feature gives an extra edge to participant feedback, enabling you to dive into the detailed comments that respondents have written in the survey. Using the satisfaction filter, these insights explain what both thrilled and unhappy participants found great about the tournament, where they didn't feel impressed, and what they suggest can be improved in future tournaments.
What makes all-around tournaments?
The Priority Map feature analyzes all the feedback and provides you with a unique dashboard, highlighting which parts of your tournament have the greatest or least impact on the overall participant satisfaction. This feature also shows how scores perform based on their relevance, helping you prioritize your resources and manpower for upcoming events.
Words from clients
Response rates
Clubs utilizing surveys from Players 1st effectively gather feedback from the majority of their customers.
Responses per day
More than 10,000 survey responses are gathered through Players 1st Surveys on a daily basis across the world.
Surveys conducted
Through more than 2,500 golf clubs and the leading golf governing bodies, over 10 million surveys have been sent out.
The Players 1st platform has greatly enhanced our ability to engage our golfers and gain critical intelligence. These insights bring a comprehensive perspective into our golfer’s experiences and allows our operators to react in real time.
Mitch Harrell
Executive Vice President, Troon Golf
Understanding our guests’ experience at our properties is of utmost concern to us. We have used other survey tools over the years and the Players 1st solution provides a level of useful information that we had previously not seen. The surveys were straightforward to implement, and the reporting capabilities provide actionable data that benefits our courses.
Mark Luthman
President, Touchstone Golf
Tailored survey products
Guest Survey Free
Our non-binding survey with essentials for gathering valuable feedback and getting insights into guest experiences.
Artificial Intelligence
Our AI feedback tool made specifically for helping golf businesses to analyze and structure comments from surveys.
Business Intelligence
Our industry-leading solution for handling and analyzing member, rounds, and financial data for golf businesses.
Learn to utilize the Tournament Survey
Schedule a free demo with one of our tournament survey experts to see all the benefits you can gain from participant feedback.