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Guest Survey Free

Get in tune with guests

Reveal the hidden insights into what makes or breaks the club experience for your guests with a free Net Promoter Score survey from Players 1st, indicating what satisfied customers praise and what unhappy guests think could be improved.

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How you can boost revenue by understanding the

Net Promoter Score

Net Promoter Score (NPS) is used to measure customer satisfaction and loyalty by asking one simple question:
"On a scale from 0-10, how likely are you to recommend this club/product/service to a friend or colleague?".

Net Promoter Score (NPS) is used to measure customer satisfaction and loyalty by asking one simple question: "On a scale from 0-10, how likely are you to recommend this club/product/service to a friend or colleague?".

Knowing your NPS is important because it is one of few Customer Experience metrics proven to be a reliable indicator of a business' financial health and potential growth.

Knowing your NPS is important because it is one of few Customer Experience metrics proven to be a reliable indicator of a business' financial health and potential growth.

Guest Survey Free operates with NPS, making it easy for your golf business to track customer satisfaction and loyalty with a plug-and-play survey and an intuitive dashboard. 

Guest Survey Free operates with NPS, making it easy for your golf business to track customer satisfaction and loyalty with a plug-and-play survey and an intuitive dashboard.
Survey essentials for free

Access top-rated feedback features

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Gather
feedback

The survey template consists of three questions, revealing customer opinions in-depth.

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Monitor Satisfaction

The software categorizes your guests into groups based on their overall satisfaction.

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Track development

The dashboard displays if your satisfaction score improves or worsens over time.

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Leverage benchmark

The score is automatically compared against other golf businesses nationally.

Instant feedback

Guest reviews and detailed comments

Asking every green fee player about their experience has seemed impossible until now. Stop worrying about what guests say behind your back and read it yourself in the dashboard comment overview.

Resolve negative guest feedback privately before it reaches public platforms and review sites.

Resolve negative guest feedback privately before it reaches public platforms and review sites.

Take advantage of positive responses to promote your club through testimonials, gaining insights into where you thrive.

Take advantage of positive responses to promote your club through testimonials, gaining insights into where you thrive.

Reach out to all guests after their rounds and transform their honest opinions into improvements that really matters.

Reach out to all guests after their rounds and transform their honest opinions into improvements that really matters.
Ready to explore Guest Survey Free?

Get started from today!

Quickstart guide

How to get your Guest Survey Free

1. Setup
2. Start
3. Send

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Create an account within minutes

Creating an account is hassle-free and non-binding, granting you immediate access to the Players 1st Dashboard and survey template. Fill in a few essential sections, and you'll be on your way to gathering valuable guest feedback and insights to enhance your golf business.

Create account here

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Explore the dashboard and template

Once you've completed the setup process, it's time to dive into the heart of Guest Survey Free: the dashboard and survey template. Take a moment to explore the modern platform, where you'll find a day-to-day development graph with national benchmark comparisons and a user-friendly comment database with filter options.

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Deliver surveys quickly and easily

In the final step, gathering valuable feedback is effortless with our easy send-outs. Simply share your survey via a unique, shareable link that can be seamlessly integrated into your website or distributed through "thank you" emails by booking providers. This flexibility ensures that reaching your guests is straightforward and convenient, no matter your preferred communication method. 

Over 3000 clubs trust Players 1st

Words from clients

Understanding our guests’ experience at our properties is of utmost concern to us. We have used other survey tools over the years and the Players 1st solution provides a level of useful information that we had previously not seen. The surveys were straightforward to implement, and the reporting capabilities provide actionable data that benefits our courses.
Mark Luthman, President at Touchstone Golf
Mark Luthman

President, Touchstone Golf

The Players 1st platform has greatly enhanced our ability to engage our golfers and gain critical intelligence. These insights bring a comprehensive perspective into our golfer’s experiences and allows our operators to react in real time.
Mitch Harrell, Executive Vice President at Troon Golf
Mitch Harrell

Executive Vice President, Troon Golf

Get free access

Secure ready-to-use Guest Survey Free

Create your account now and take advantages of the unlimited send-outs to gather feedback from customers starting from today!

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