AI reveals key Golfer needs
Unleash the power of Artificial Intelligence (AI) with a chatbot that processes golfers' comments, converts them into actionable insights, and addresses inquiries in real-time. This feature uses advanced natural language processing to transform Players 1st Survey feedback into interactive conversations, providing immediate, intelligent responses that enhance customer satisfaction and drive continuous improvement.
achieve the highest level of feedback
Artificial Intelligence (AI) is a technology that simulates human intelligence, enabling machines to learn from data, perform tasks, and make decisions.
The Players 1st AI Assistant analyzes open comments from surveys, extracting insights and trends that help businesses understand customer sentiments and opinions.
Utilizing AI-powered survey software enables operators to systematize and group individual feedback to spot trends and areas for improvement based on all detailed comments.
Understand open comments like never before
Endless
capacity
The chatbot can shift through numerous comments, taking each one into its equations.
Closed
source
The feature is closed to the public, ensuring the data is only available to you.
Conversational
Approach
In addition to the predefined prompts, you can engage in a discussion about the data.
Comment
sorting
Analyzing emotional cues allows the AI to spot trends based on golfer satisfaction.
CONVERT WORDS INTO ACTIONABLE INSIGHTS
This survey software add-on utilizes generative Artificial Intelligence to process written feedback by members and guests at golf businesses that leverage any Players 1st Survey.
Spot trends and patterns across comments, converting words into data on where to best improve the club.
Save time by letting the software categorize what golfers generally say about certain parts of their experience.
Discover insights from the comments through predefined prompts and by asking your own unique questions.
Stay updated for early access
Engage the chatbot with just a click
Based on our expertise and experience in delivering our leading Customer Experience Management tool to over 3000 golf businesses worldwide, we have crafted three prompts that our clients have requested to effectively optimize their insights from open comment sections.
Words from clients
The Players 1st platform has greatly enhanced our ability to engage our golfers and gain critical intelligence. These insights bring a comprehensive perspective into our golfer’s experiences and allows our operators to react in real time.
Mitch Harrell
Executive Vice President, Troon Golf
Understanding our guests’ experience at our properties is of utmost concern to us. We have used other survey tools over the years and the Players 1st solution provides a level of useful information that we had previously not seen. The surveys were straightforward to implement, and the reporting capabilities provide actionable data that benefits our courses.
Mark Luthman
President, Touchstone Golf
GET A FIRST-HANDTOUR OF PLAYERS 1ST
Schedule a non-binding meeting with one of our survey specialists and learn how to utilize Customer Experience Management today!